VICTIM SERVICES
The West Vancouver Police Victim Services Program provides victims of crime and trauma with support, assistance, information, and referrals to community resources in time of need or crisis. The Victim Services Program recognizes the impact of a crime or traumatic event can be complex, as are the unique individual needs that follow.
Services may include:
- immediate on-site crisis and trauma response
- emotional support
- safety planning
- support navigating the criminal justice system
- referrals to other resources and agencies
- assistance with forms, such as Victim Impact Statements and Crime Victim Assistance Applications
- assistance with court information, court orientation, liaising with Crown Counsel and court accompaniment
Victim Services staff assist on a wide variety of incident types, including but not limited to: Abuse, Assault, Domestic Violence, Fatal Motor Vehicle Accident, Home Invasion, Robbery, Sudden Death and Suicide.
Referrals to the service are regularly made by the police or other criminal justice personnel; however, individuals may also contact the program directly at 604-925-7468.
Appointments are strongly recommended for in-person meetings outside of on-site crisis response to ensure staff are available as operational hours may vary.
Our office is currently closed on the weekends.
VictimLinkBC can be accessed to receive support after hours. VictimLinkBC is a 24-hour Toll-free, confidential, multilingual service across B.C. and the Yukon.
1-800-563-0808 (phone or text) [email protected]
VICTIM SERVICES RESOURCES
VictimLINK – 24 Hour Telephone Assistance
24 hour Toll-free, confidential, multilingual service across B.C. and the Yukon. Access VictimLINK by phone or email.
1-800-563-0808
The Provincial Victim Safety Unit provides victims with information about the accused offender. Once you register, the unit gives ongoing information to victims while an accused or offender is in the community.
1-877-315-8822 or 604-660-0316
Dial or Text 2-1-1 to find support services in British Columbia.
Free, confidential, with service available 24/7 in over 150 languages.
2-1-1
The Crime Victim Assistance Program (CVAP) assists victims, immediate family members & some witnesses coping with the effects of violent crime. The program provides financial benefits to help offset financial losses and assist recovery.
1-800-660-3888 or 604-660-3888
FAQ
When calling or emailing our office, please leave a message and we will reply as soon as possible, our voicemail and email is not monitored 24/7. It is very helpful if you can include a police file number.
Phone: 604-925-7468 Email: [email protected]
Please note, if you are connecting to report a crime, you will need to connect police at 604-925-7300 or visit the online reporting system at westvapolice.ca.
If it is an emergency call 9-1-1.
Victims of Crime have rights under the BC Victims of Crime Act and the federal Canadian Victim Bill of Rights.
Yes, self-referring individuals can access services for support and information without needing a police report or referral from another agency.
All services with Victim Services are free of charge.
No, our unit is comprised of trained civilian staff.
No, Victim Services does not provide financial assistance; however, staff can provide information and referrals to programs that may be able to assist.
We would like to acknowledge the generous support of the Ministry of Public Safety and Solicitor General and the District of West Vancouver.