PIC FAQ
FREQUENTLY ASKED QUESTIONS
West Vancouver Police charge a fee for all Police Information Checks. The fees are set in an effort to offset some of the costs associated with offering this service.
An applicant who is identified as working with a person or organization responsible for the well-being of children under 18 years or with vulnerable persons who, because of their age, a disability or other circumstances, whether temporary or permanent, are in a position of dependence on others or are otherwise at greater risk than the general population of being harmed by persons in a position of authority or trust relative to them as is authorized under the Criminal Records Act.
If you indicate that you are working with vulnerable individuals, you will be required to sign a consent that will allow a search for any sexual offences for which a pardon has been granted, and consent to disclose any pardoned sexual offences.
Most Police Information Checks will be ready in 1 week. Some require extra time if the applicant has lived outside of B.C. in the previous 5 years or if there are files that need review. Applications that require the Vulnerable Sector check may also require fingerprints.
Results are mailed directly to the applicant or can be picked up in person. (Email required for notification)
No results can only be released directly to the applicant.
No. Results can only be released to the applicant. Applicants should review the results and then forward to their Employer/Organization.
No. If you are living/working outside of Canada West Vancouver Police is unable to complete your Police Information Check. You may want to seek the assistance of the nearest Canadian Embassy or Consulate in your vicinity. If you cannot access the Canadian Embassy or Consulate, you may seek assistance from Canadian Foreign Affairs by calling 1-800-267-8376 or by accessing their website. You may also obtain a Criminal Record Check from the RCMP through the submission of fingerprints. Click RCMP website for further details.
Yes, $25 charged by the RCMP in Ottawa unless it’s for a volunteer position and a signed letter from your organization was provided with the original application.
Possibly. We do not recommend you use the online system if you:
• Have lived in Canada for less than one (1) year, and/or;
• Are under the age of eighteen (18) years, and/or;
• Have no established personal credit history - i.e. no credit cards, bank loans, mortgage, etc. - that is required in order to authenticate your ID using Electronic Identification Verification (EIV).
Please review all the information carefully to determine if an on-line Police Information Check is the right choice for you. Fees are non-refundable and can’t be exchanged for something else.
Yes, the form is available on the website in the Police Information Check section and can be completed by the applicant and then brought to the West Vancouver Police office in person. (Print single side only)
No, applicants must either attend the West Vancouver Police office in person or use the on-line option.
No, you must attend the West Vancouver Police office in person and bring your record suspension documents with you. Please refer to the Record Suspension link on our website for more information.
